Policies

The Holladay House Bed and Breakfast is an historic Virginia Bed and Breakfast Inn on the Journey Through Hallowed Ground. Please review the policies on this page to learn more about our bed and breakfast accommodations!

Making a Reservation

Reservations may be made online by using our Virginia Bed and Breakfast Availability page, by calling us on the telephone (540-672-4893), or by sending us an e-mail message (contact our Bed and Breakfast in Virginia).

We require a credit card to confirm and book the reservation. After completing the reservation process, we will e-mail to you a reservation confirmation. Review this confirmation carefully and contact us immediately if you have questions or concerns. Upon request, we are happy to mail to you a paper confirmation using the United States Postal Service.

Check-In and Check-Out

Check-in time is 3pm to 8pm daily. You may arrange a later check-in time by contacting the innkeeper directly. To contact the innkeeper at our bed and breakfast in Orange, Virginia, visit our contact page.

Check-out time is 11am daily. Payment is due upon check-out. Please remember to leave your room key with us, and to tell us about your experience at our Virginia inn!

Acceptable Forms of Payment

We accept Visa, MasterCard, Discover, personal checks, traveler’s checks and cash. If paying by cash or check, we may require an advance deposit if you do not provide us with a credit card when you make your reservation.

Standard Cancellation Policy

If a customer cancels 10 days or less prior to the date of check-in, the customer will be charged for each reserved night and room that The Holladay House cannot re-book. The Holladay House will make every effort to re-book the room so the customer can avoid this charge. If The Holladay House must discount the room to book it, then the customer who canceled will have to pay the difference. We will charge “no-shows” the full amount of their reservation.

Events, special weekends, and holidays may require a special cancellation policy, as described below.

Special Cancellation Policy

Our cancellation policy may change at any time for any reason, at the innkeepers’ discretion. Typically, our cancellation policy will only change for special promotions, holidays weekends, or other special events.

We always include your cancellation policy in your written confirmation. The policy described in your written confirmation will always supersede the standard cancellation described above.

Breakfast

The Holladay House Bed and Breakfast serves a full breakfast each morning. Breakfast is served in the dining room from 8am to 9:30am. With advance notice, our Virginia bed and breakfast can accommodate earlier breakfast times. If you are in a rush, simply ask for a “Breakfast-To-Go.”

We can also accommodate special dietary needs with advance notice. Visit our Breakfast page for more information.

Smoking

Smoking is not permitted anywhere inside the building or on the property. We charge guests a $100 cleaning fee for smoking indoors.

Minimum Stay

Some dates throughout the year may have a minimum stay requirement. On these dates, you must agree to stay for the minimum number of nights required. Occasionally, we will release a minimum stay requirement a few days prior to the date. So, if you must stay only one night, ask about being placed on our waiting list. We are happy to call and e-mail about open availability on a “first-come/first-served” basis.

Children

We accept children of all ages, however parents or guardians must supervise minors at all times. Please be courteous and understand that some of our guests are seeking respite from all their stresses, including work, home and children.

When pricing our rooms, we presume up to 2 occupants per room. We may charge additional fees if more than two people occupy a room. See the Extra Occupants policy below.

Extra Occupants

Our room prices presume up to 2 occupants per room. However, most of our rooms are large enough to accommodate one or two additional occupants. All of our bed and breakfast accommodations in Orange, VA include either a queen-sized bed or a king-sized bed. If requested, we are able to provide an additional twin-sized rollaway bed or a Pac ‘N Play crib/playard in some rooms. The John Madison Suite includes a sofa that is large enough to sleep on, and the Ivy Suite has a sofa that converts to a queen-sized sofa bed.

For more information about which rooms can accommodate additional occupants, see our Accommodations in Virginia page.

There is an additional fee of $29 per night for each additional occupant. Extra occupants under two years of age will be charged $15 per person per night.

Pet Policy

Though we love furry four-legged friends, we regret we cannot accommodate pets.

Eco-Friendly Housekeeping

To ensure that your accommodation in Orange, VA is always clean, comfortable and welcoming, we will enter guest rooms daily to freshen bathrooms, empty the trashcans, and make the bed. However, we respect our guests’ privacy and provide “Do Not Disturb” signs for all of our guest rooms. If a “Do Not Disturb” sign is hanging on a guest room door, we will not enter the room.

As part of our commitment to the Virginia Green Lodging Program, the Holladay House proactively takes steps to lessen our impact on our environment. We will not change the bed linens, towels, or robes in a guest room unless the guests stay with us at least three nights. However, we want all of our guests to have the best experience possible and will happily replace these items more frequently if specifically requested.

At our Virginia inn, we do our best to provide a warm, comforting atmosphere while serving our favorite local beer, wine, cheeses, and produce. We have crafted our policies to be friendly and convenient. Your innkeepers are always available to answer questions, address concerns, or offer recommendations. We want your accommodations in Orange, VA to be outstanding!

Service Animals

Please let the innkeeper know when booking your reservation a service dog will be accompanying you.  Service animals are permitted in all areas where guests are allowed. Service animals are animals that are trained to perform a specific task for the benefit of a person with a disability. The Holladay House innkeepers may ask what task(s) the service animal performs.

The following types of animals are not permitted:

You must keep your service animal under control at all times. The animal should always be on a leash, harness or other tether, unless either the handler is unable because of his/her disability to use a harness, leash or other tether, or the use of a harness, leash or other tether would interfere with the service animal's safe, effective performance of work or tasks, in which case the service animal must be otherwise under the handler's control.

Holladay House innkeepers may require you to remove your service animal if:

If you are asked to remove your service animal, but you would like to remain on the premises and/or continue staying at the inn without the animal, you must make arrangements for another person or local animal shelter to accept custody of your animal.

Holladay House innkeepers are not responsible for the care or supervision of any guest's service animal. 

 

Please let the innkeeper know at time of booking your reservation a service dog will be accompanying you.  Service animals are permitted in all areas where guests are allowed. Service animals are animals that are trained to perform a specific task for the benefit of a person with a disability. The Holladay House innkeepers may ask what task(s) the service animal performs.

The following types of animals are not permitted:

Comfort Animals: Animals not trained to perform a specific task, but which are said to provide emotional support or to relieve anxiety simply by their presence.

Pets: Animals for which no claim of any service is made. We are happy to host guests with pets in our Garden Room. http://holladayhousebandb.com/room6.html

You must keep your service animal under control at all times. The animal should always be on a leash, harness or other tether, unless either the handler is unable because of his/her disability to use a harness, leash or other tether, or the use of a harness, leash or other tether would interfere with the service animal's safe, effective performance of work or tasks, in which case the service animal must be otherwise under the handler's control.

Holladay House innkeepers may require you to remove your service animal if:

the animal is out of control and you do not take effective action to control it (for example, a dog causes a significant disturbance by barking repeatedly and uncontrollably or is not housebroken) or

the animal poses a direct threat to the health or safety of others.

If you are asked to remove your service animal, but you would like to remain on the premises and/or continue staying at the inn without the animal, you must make arrangements for another person or local animal shelter to accept custody of your animal.

Holladay House innkeepers are not responsible for the care or supervision of any guest's service animal.